A small Video link micro-computer and webcam are connected to the receiver’s TV, and it can, as it were, “remotely control” the recipient’s TV without having to do anything physical to receive a video call. The next of kin can then video-ring up to the recipient’s TV via a Videolink APP.

The price is DKK 249 per month, and an extra DKK 49 for a GSM sim card dongle if the recipient of the video call does not have access to a WIFI router (in our experience that we most often cannot make use of public WIFI, such as a nursing home’s WIFI, so it requires its own WIFI router or the purchase of a GSM sim card dongle).

There are three categories of TVs that either work or don’t work with Videolink:

1. Full-compatible TV: Here, the TV will automatically return to the same mode (either in standby or flow TV or otherwise) as before the video conversation began when the video conversation ends.
2. Semin-compatible TV: Here the TV will automatically turn off.
3. Non-compatible TVs: Very old TVs may not work with Videolink, but this is something that our support examines BEFORE we send the equipment to the customer.

As a Videolink customer, you can cancel your subscription with current month + 30 days. Termination must be done via Customer Service on +45 7734 7055.

We make uses of your personal data for several purposes, which are primarily for the purpose of fulfilling our contract with you. We mainly use your personal data in order to manage your subscription and provide you with the services you want. As the owner, you can ask for access to the personal data registered in relation to the subscription and the use of the services etc. covered by the subscription.