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What is Videolink?

Videolink brings families closer by turning an ordinary TV into a window for connection. Vulnerable people can see and talk to their loved ones on the big screen without struggling with unfamiliar technology. Calls from mobile phones, tablets, or computers appear instantly, thanks to a small micro-computer and webcam installed on the TV. It’s a simple solution with a powerful impact, reducing isolation and creating moments of joy that truly matter.

Advantages of Videolink

Quality Display and Sound

Enjoy a large screen with sharp picture and clear audio for an immersive experience.

Hassle-Free Connection

Recipients don’t need to press any buttons just answer and connect instantly.

Effortless to Use

Simple, intuitive interface designed for quick and easy operation.

Secure Video Connection

End-to-end encryption ensures privacy and data protection during every call.

Ideal for Telehealth

Perfect for tele-rehabilitation, remote care, and professional video consultations.

Flexible and Customizable

Adapt Videolink easily to meet your specific needs and workflows.
Videolink and

Our purpose

Our mission is to simplify communication for vulnerable individuals through familiar technology. Videolink reduces isolation and strengthens family bonds with effortless video calls.

Reduce Loneliness

Eliminate social deprivation and minimize feelings of isolation.

Boost Independence

Increase self-reliance without needing caregivers for everyday interactions.

Reconnect with Family

Help individuals stay close to loved ones and connected to their community.

Enhance Quality of Life

Improve daily living and overall life satisfaction for vulnerable groups.

Supports Telehealth

Built to connect with telehealth and future-ready care systems.

how to

Easy initial setup of Videolink

Follow the steps shown here to complete your Videolink setup quickly and easily.

01

Connect Hardware to TV

Attach the supplied cables to your television for video output.

02

Power Up the Videolink Device

Plug in the power cable and turn on the device.

03

Link Device to Your Account

Connect your Videolink device to your account for secure access.

04

Start the Call

Click “Call” in the Videolink app, your recipient’s TV will turn on automatically and the call begins.

Here to help

We make it easy for you

Compatibility Guide

Ensure Your TV Works with Videolink

Fully compatible TV

A fully compatible TV supports the full HDMI CEC standard and will typically be from one of the major TV brands, such as Samsung, SONY or similar. The TV can be new, or max 2 years old. There must be at least two HDMI inputs.

The TV must then also have HDMI CEC enabled under settings.
See more in this guide.

HDMI CEC has different names depending on manufacturer.

  • AOC: E-link
  • Hitachi: HDMI-CEC (Mange tak, Hitachi!)
  • LG: SimpLink
  • Mitsubishi: NetCommand for HDMI
  • Onkyo: RIHD (Remote Interactive over HDMI)
  • Panasonic: HDAVI Control, EZ-Sync eller VIERA Link
  • Philips: EasyLink
  • Pioneer: Kuro Link
  • Runco International: RuncoLink
  • Samsung: Anynet+
  • Sharp: Aquos Link
  • Sony: BRAVIA Sync
  • Toshiba: CE-Link or Regza Link
  • Vizio: CEC
Semi-compatible TV

A semi-compatible TV will be similar to a fully compatible TV, but perhaps of a slightly older date or at the cheaper end of the TV range.

Incompatible TV

Incompatible TVs are typically models from 2017 or earlier. Of course, there is no clear cut limit, as it depends on both the make and model, but in general we have had pretty bad experiences with TV models from before 2017.

If you are considering buying a new TV, find a store that offers a 30-day return policy or more, so you can try it out with Videolink.

We can recommend this Samsung TV from Elgiganten, which has been tested with Videolink.